IT Transition: Launch of Microsoft Teams

Firstly, thank you to everyone for your patience and participation in the Device Reconfiguration project which has run throughout the offices over the last few weeks. As a reminder, all IT tickets should now be raised via Utilize, using the below details:

Telephone: 0333 006 9060
Email: service@utilize.co.uk
Portal: portal.utilize.co.uk

As part of the ongoing project, Microsoft Teams has now been installed on everyone’s devices.

We will therefore start to migrate over from using Zoom for virtual calls to TEAMs. This migration will happen over the next month and we will shortly confirm the date for the closure of Zoom.

Over the next few weeks, could we please encourage you to start to use TEAMs for making virtual calls, setting up client meetings and to send instant messages to your colleagues. Please note that the use of Teams needs to adhere to the company communications policy.

Please do speak to David Edwards or your local Business Support team if you need to obtain a headset to make virtual calls.

3 Top Tips to get started with

1. @Mention someone in search to send a quick message

All you have to do is @mention someone in the search bar at the top of your page, and you can send a quick message to them without leaving your current window. You are able to search for and chat to colleagues from across LB Group and RE Group.

2. Blur your background

There may be a few things in the background, or people walking past, which you do not want visible in the background.

3. Use keyboard shortcuts

Keyword shortcuts make tasks simpler and faster. It carries out commands more quickly without you repeatedly looking up the menu.
Some useful Windows keyboard shortcuts are:
Ctrl+E – search,
Ctrl+Shift+M – mute,
Ctrl+N – new chat,
Ctrl+R – Go to the compose box

Useful resources:

Microsoft has a range of useful training guides available, including:
Calls: First things to know about calls in Microsoft Teams – Microsoft Support
Chats: First things to know about chats in Microsoft Teams – Microsoft Support
Notifications: First things to know about notifications in Microsoft Teams – Microsoft Support

Lunch & Learn Sessions

We will be running Lunch & Learn sessions across all offices for anyone who would like to learn a little more about the platform and its functionality.
This session will include an overview of the following:

• Basic Functions of Teams, Chat, Video and Audio Calls, Screen Sharing
• How to Create meetings in Teams and Outlook
• How to Connect with other the offices
• Useful Tips and Tricks

Dates for these sessions will be shared soon.

Questions?

If you have any questions on Teams or would like to register your interest for a Lunch & Learn, please contact David Edwards on david.edwards@lbgroupltd.com