Out of Office Guidance

As a reminder, when you are out of the office, please can we ask that you ensure you have set up your out of office response, enabling contacts to get in touch with an alternative contact. This should be utilised for annual leave, training days, or when you have a day where you are in meetings / away from your desk etc.

An example template is provided below for you:

”

Thank you for your email. I am currently away from the office returning on [DATE] with [no/limited] access to my email. If your email is urgent, please contact [xx] on [email or telephone] who will be able to assist you. Alternatively, I will respond as soon as possible on my return.

”

It is your responsibility to ensure you are signposting clients and contacts to another member of the team in your absence and that any urgent matters will be picked up. All messages MUST have a note of how long you are out/when you are returning.

If you have any questions on setting up your out of office, please raise an IT ticket by clicking here.